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Cafe Casino Bitcoin withdrawal stuck at pending for 72 hours

ATRegular541 views
40

Submitted a Bitcoin withdrawal request for $850 at Cafe Casino on Monday morning. It's now Thursday and still showing "pending" status in my account. Their live chat keeps telling me 24-48 hours but we're well past that.

This is my third withdrawal with them - the previous two went through in about 36 hours each. Account is fully verified, no bonus play involved. Anyone else experiencing delays with Cafe Casino BTC withdrawals this week?

5 replies

  1. 19
    JKJen K.Leader✔ verified

    Had similar issues with Cafe Casino last month. My $1,200 Bitcoin withdrawal took 5 days instead of their usual 2-day timeframe. When I pushed harder with support, they mentioned some "backend processing delays" but couldn't give specifics.

    Eventually it did process, but the delay was frustrating. I've since moved most of my play to BetWhale and Wild Casino where my BTC withdrawals consistently hit within 24 hours.

  2. 17
    MDMark D.Regular✔ verified

    Cafe Casino has been solid for me until recently. My last withdrawal in September took the normal 48 hours, but I'm seeing more delay reports on Reddit too.

    Might be worth escalating beyond chat - try emailing their VIP support directly if you have that access. Sometimes the chat agents don't have full visibility into what's causing the holdup.

  3. 12
    MRMike R.Member✔ verifiedAccepted answer

    Check your withdrawal history to see if there's any additional verification step they're waiting on. Sometimes they'll mark it pending while requesting additional docs via email.

    Also worth noting - if you're using the same Bitcoin address as previous withdrawals, that shouldn't be the issue. But if you switched to a new wallet address, they might have flagged it for manual review.

  4. 19
    JPJess P.Regular

    This exact thing happened to me at Cafe Casino in October. Turned out they had some issue with their Bitcoin payment processor that week. Took 6 days total but they did add a small comp to my account for the inconvenience.

    Definitely keep pushing support daily. Document all your chat interactions in case you need to escalate further.

  5. 8
    JKJen K.Leader✔ verified

    Update us when it processes! I'm tracking withdrawal times across different brands and Cafe Casino has definitely gotten slower in Q4. Their average went from 1.8 days to 3.2 days based on my records.

    For future reference, Ignition and BetOnline have been the most consistent for Bitcoin payouts lately.

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